Radical Candor: Understanding communication and feedback
From the time we learn to speak, we learn that if we don't have anything nice to say, don't say it all. That doesn't work in real life when we need to work in sync with one another, whether while interpreting, in business, or even in our personal life. This workshop will talk about obnoxious aggression, manipulative insecurity, ruinous empathy, and radical candor and how our approach is influenced by our cultural frame and communication style.
At the end of this workshop participants will be able to:
- Discuss different types of feedback
- Explain how feedback ties into communication styles and culture
- Identify feedback
Amy Hardy is the Director of Organizational Development & Strategy at CSD, a deaf social impact company. She also moonlights as an ASL interpreter, a career she has had for 29 years. Amy has her master’s degree in corporate and organizational communication from Northeastern University. She has created mission, vision, and values statements, leadership academies, workforce engagement programs, and wellness initiatives. She has advised state and local governments as well as business leaders on employee interfacing best practices. She has been chair- and co-chair of numerous state and national boards impacting deaf issues. One of her favorite memories is the lesson her dad taught her on deafness. As a young girl she said to him “Are you excited?... someday when we are all in heaven, you’ll be able to hear.” He said in reply, “Oh my dear, in heaven, everyone will be Deaf.” And she knew he was right.