Ripples in the Water: How My Conduct Affects the Profession
This workshop will discuss the ramifications of interpreter conduct on the job, both positive and negative. We will discuss conduct in general as it relates to the CPC, and how conduct should be approached in different scenarios and settings. We will also discuss the impact the interpreters actions on the profession, on other interpreters, and on the Deaf community. Will introduce the idea of Customer Service within the interpreting role and how that applies to us as interpreters.
Participants will be able to:
- Apply the specific CPC tenants to the settings and situations interpreters are dealing with at this time.
- Assess the impact our actions have toward the various groups we work with
- Be able to describe what conduct should look like and how to create a positive interaction and experience for all parties involved.
- Demonstrate a good understanding of Customer Service and how to apply this in an interpreting role.
Sam Farley has been a professional interpreter for over 20 years. While having interpreted in about every setting (Educational, Medical, Legal, VRS/VRI, Performance, etc) he has also worked in leaderships positions for both the VRS industry and for one of the largest ASL Interpreting Agencies in Southern California. Born and raised in Northern California, Sam bounced back and forth between the San Francisco Bay Area and Sacramento before moving to
Southern California. Recently, Sam joined GoReact (a performance coaching and feedback platform used by many ASL and Interpreting programs) as an Account Executive which moved him and his family to Utah. Sam is RID/NIC certified and holds a Master’s Degree from The University of San Francisco in Organizational Development. Sam is married to his best friend Melinda and has five kids.